Terms & Conditions
Last updated on Dec 11 2025
Welcome to GEMUNC.com! We are committed to offering a secure, transparent, and enjoyable experience for all our customers. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
1. User Account Management
1.1 Account Registration: To access certain services, you may need to create an account. You agree to provide accurate, up-to-date, and complete information during registration.
1.2 Account Security: You are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account. Notify us immediately if you suspect unauthorized access.
1.3 Account Termination: We reserve the right to suspend or terminate accounts for violations of these terms or misuse of our services.
2. Privacy Policy
2.1 Data Collection: We collect personal information to process orders, communicate with you, and improve our services.
2.2 Data Protection: Your personal information is protected through secure systems and encryption measures.
2.3 Further Details: For more information, refer to our Privacy Policy.
3. Services Offered
3.1 Sell Directly to GEMUNC
- Offer Submission: Submit accurate item details, including descriptions, certifications, and images.
- Evaluation Process: Items are evaluated for authenticity, condition, rarity, and market trends. Offers are valid for a specific timeframe.
- Ownership: By selling to GEMUNC, you confirm that you are the legal owner and items are free from encumbrances.
- Payment: Processed within 2 business days of finalizing the sale.
3.2 Consignment with GEMUNC
- Consignment Agreement: Enter into a written agreement specifying terms, fees, and sale conditions.
- Ownership Rights: You retain ownership until the item is sold. GEMUNC is authorized to market and sell on your behalf.
- Commission and Fees: A commission fee will be deducted from the final sale price as per contract.
- Period: Unsold items after 15 days may be extended upon mutual agreement.
- Payment After Sale: Processed within 2 business days after sale completion.
3.3 Post Your Requirements
- Requirement Submission: Submit your numismatic requirements (specific items, grades, certifications).
- Fulfilment: GEMUNC will attempt to locate and offer items matching your request.
- No Guarantee: Availability depends on market conditions and cannot be guaranteed.
3.4 Evaluate Your Collection
- Expert Evaluation: Professional evaluation of value, condition, and authenticity.
- Scope: Based on market trends; not a legally binding appraisal unless stated.
- Fees: No charges for this service.
3.5 Get a Price Idea
- Price Estimates: Based on market trends and details you provide.
- Non-Binding: For informational purposes only; not a guarantee of purchase or sale.
- User Responsibility: Provide accurate item details.
3.6 Reserve Items
- Reservation Process: Reserve items by contacting us or using the reservation feature at checkout.
- Reservation Fee: Non-refundable 25% of the total value, communicated before confirmation.
- Reservation Expiry: Items not purchased within the reservation period become available again.
4. Product Listings
4.1 Authenticity Guarantee: All items are verified for authenticity with detailed descriptions and certifications.
4.2 Transparent Pricing: Prices include applicable taxes; shipping charges depend on courier mode. Combined shipping available for multiple items.
4.3 Availability: If an item is out of stock post-order, alternatives or refunds will be offered.
5. Ordering and Payment
5.1 Order Confirmation: You’ll receive a confirmation email upon order placement.
5.2 Payment Terms: 100% payment is required to confirm an order.
5.3 Secure Payments: All payments are processed through secure gateways.
6. Shipping and Delivery
- Shipping Policy: Reliable shipping with clear cost and delivery time during checkout.
- Dispatch Time: Within 2 business days of payment confirmation.
- Address Changes: Allowed before dispatch.
- Delays: Contact us for updates; we’ll verify shipment status promptly.
- Parcel Opening Video: Record an unboxing video within 24 hours of delivery for damage verification and refund claims.
7. Returns and Refunds
7.1 Return Policy: Returns accepted within 24 hours if items are in original condition.
7.2 Refunds: Processed within 1 business day of receiving and inspecting the item.
7.3 Return Process: Initiate returns from your order page and upload the parcel opening video for verification.
8. User Conduct
- Prohibited Activities: No interference with site security, fraudulent acts, or posting offensive content.
- Content Standards: Reviews and uploads must be lawful and respectful.
9. Intellectual Property
9.1 Ownership: All content on GEMUNC.com belongs to GEMUNC COLLECTIONS PRIVATE LIMITED.
9.2 Restricted Use: Reproduction or distribution without written permission is prohibited.
10. Limitation of Liability
10.1 No Warranty: Services are provided “as is” without guarantee of uninterrupted operation.
10.2 Liability Limits: GEMUNC.com is not liable for indirect or consequential damages.
11. Amendments
11.1 Changes to Terms: Terms may be updated; substantial changes will be notified via email or website.
12. Governing Law
12.1 Jurisdiction: Governed by the laws of India. Disputes fall under the jurisdiction of the courts in [Insert Location].
Contact Us
If you have any questions or concerns, please reach out to us:
- Email: support@GEMUNC.com
- Mobile: +91 98798 33470 / 99787 04044
- WhatsApp: +91 78080 87575
Thank you for choosing GEMUNC.